The all-in-one management system created by Flow Digital helps H Space in managing accounts, booking system, members management in one single system.
H Space partner with Flow Digital to develop a fully integrated system which consists of CRM, QuickBook, and Booking system.
CRM is to manage existing members, handle walk-in leads, and online leads. QuickBook serves as an on-site account system for sales and expenses tracking and recording, generate and send invoices, generating accounting report for H Space for analysis. Lastly, Booking System is a system that members or leads to book a space, or meeting room.
With this system, H Space is able to productively manage its members and workflow. Other than that, Flow Digital have also solve the resources issue for H Space by having all system in one place.
With the success of this system, H Space have also signed a contract with Flow Digital working as their outsourced digital team, and we will continue to enhance the CRM system accordingly based on their needs as they grow.
As a startup, the resources and funds are limited as well in hiring or engage with different develop for different systems.
Located at multiple lcoations, H Space had many active members. Evetually, the increase in numbers made it difficult to manage and organise, There were technical glitches every once in a while, like duplciated bookings for meeting rooms.
To tackle those challenges, we created a CRM system to organise the information of members, including their details and particulars. This system is also able to manage the bookings for meeting rooms, which effectively prevents duplicated bookings. It can also manage payments like billing and invoicing.
The CRM system we designed and deployed helped H Space effectively manage their members information and their bookings. There were no more duplicated bookings and managing payments became easier.
Savings of initial allocated budget
Increase in total productivity