The all-in-one management system created by Flow Digital helps H Space in managing accounts, booking system, members management in one single system.
H Space looked to Flow Digital to develop a fully integrated system which consisted of CRM, QuickBook, and Booking System.
A CRM manages existing members, handle walk-in leads, and online leads on a single platform. QuickBook served as an on-site account system for sales and expenses tracking and recording, generating and send invoices, and generating accounting reports for H Space for analysis. Lastly, Booking System served as a portal for members or leads to book a space, or meeting room.
With this system, H Space was able to productively manage its members and workflow. Additionally, Flow Digital managed to resolve H Space’s resolve issue by combining all the seperate systems into one comprehensive package.
With the success of this system, H Space have also signed a contract with Flow Digital working as their dedicated outsourced digital team, and will continue to rely on us to enhance the CRM system accordingly based on their needs as they grow.
As a startup, the resources and funds were limited in hiring or engaging with different developers for different systems.
Located at multiple locations, H Space had many active members using their service. Eventually, the increase in numbers made it difficult to manage and organise. Technical glitches would surface every once in a while, like double-bookings for meeting rooms and incorrect booking dates.
To tackle those challenges, we created a bespoke CRM system to organise the information of members, including their personal details. The system also managed the bookings for meeting rooms, which effectively prevented duplicated bookings. It also managed payments from the customers, such as billing and invoicing.
The CRM system we designed and deployed helped H Space effectively manage their members information and their bookings. There were no more duplicated bookings and managing payments became easier.
Savings of initial allocated budget
Increase in total productivity