We provide long term website updates and maintenance services for all international stores and manage to reduce KEF’s cost by half.
As KEF is an international brand selling their audio products all over the globe, Flow Digital manages all of their Shopify country stores. With our dedicated developer service, we maintained and customised their websites.
As the company was working with one of the development team based in Vietnam, due to language barrier, KEF find it hard in communication especially when they are executing to expand the stores to other countries.
Flow Digital stepped in as an outsourced tech team for KEF and with our ability of multilingual, we are able to provide the company a better quality assurance at a more affordable rate.
With Flow Digital as the tech team of KEF, they are able to save at least half of the cost as compared to previously and with the use of our Project Management System, we are able to have a faster turnaround time to manage all Shopify stores.
KEF had multiple country sites for the different countries their products are sold in. Before Flow Digital, KEF’s sites were built on Magento and they were difficult to maintain as the foundation was not properly set up. The backend components of the sites were not user friendly, especially for non-technical users. The company was also planning to expand to more countries. This meant that they needed a system that was easy for the local team to use as well as easy for the HQ team to manage. The company’s previous development team was inefficient, rigid and pricey. Customisation was limited and communication was difficult.
Flow Digital’s approach was to provide a more affordable and dedicated developer service at a monthly rate instead of an hourly rate. In terms of project management, we worked closely with the KEF team to examine and overlook the workflow and communication. With regards to the web maintenance, we provided services like SEO optimisation, content management and others.
Overall decrease in cost of website
development & maintenance
Increase in overall productivity
Decrease in website bounce rate