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If you have a website, user testing is something that you should be aware of. user testing results can help guide the rest of your product development cycle and give you feedback about how users are actually using your site. Testing with a user allows you to view what they’re seeing and hearing through their computer screen – giving you an inside look into how they interact with it.
Flow Digital offers user testing services for clients who wish to test the efficiency of their website.
These user tests are meant to find the maximum capacity of user activity load that can be handled by your site. This can help us analyze the system behavior when it crashes so that we can take immediate action to remedy it
This user testing focuses on how users complete tasks on the user interface. This user testing can answer questions about user behavior. With this knowledge you will be able to improve usability, keep clicks low, increase engagement rates and overall conversions.
We will help you optimize your content so that it’s user-friendly and easy to navigate. Our user testing services will help you ensure your user experience is up to par with your site visitors’ expectations.
We provide comprehensive usability assessment report which includes recommendations for changes regarding design, layout, copy, or functionality improvements.
This will test the functionalities of your software This test covers the app’s mainline functions, accessibility, usability and error conditions.
For users who require a visual aid, we can also prepare a screen recording detailing the test conducted and the issues found.
Our user testing process will start by working with our client’s internal team to develop user test plans, or use our user testing services to meet specific user testing goals.
After we get a clear understanding of our client’s business requirements and the structure of their website, we will then begin to plan and implement our user testing methodologies on their website.
When all the testing is done, we will prepare a detailed report that may contain some up to all of the following items.
– How user expectations are different from what is actually offered
– What works well for users who complete their task successfully vs those who don’t
– Where some pages can be improved based on user questions or user frustration with specific pages
– Find and Quantify user experience issues/opportunities during user testing sessions
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Flow Digital is the top digital talent community and platform, here to take your business to the next level.
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