
Industry
Baby Products & Services

Services
UI/UX Design
Mobile App Development

Turnaround Time
8 weeks
About The Project
MOVON, is a newly emerged corporation on the childcare industry. The brand focuses on providing high-quality mothercare products through a rental scheme, primarily high-quality baby-strollers and chairs, to ensure affordability and accessibility to all parents in Malaysia.

As a customer-facing industry, MOVON needed a way to interact with their customers to provide services that streamline their business. This included booking appointments for maintenance, keeping track of servicing times and making payments.Flow Digital took on the project to develop MOVON Go, a revolutionary mobile app aimed at enhancing customer convenience and streamlining MOVON’s services.
Client Problems

Paperless
MOVON’s operations strived to be a paperless process, inspiring the need for a digital platform.

Customer Exp.
MOVON required a platfrm that could provide the most streamlined customer experience starting from launch day.

Data Insights
MOVON’s team wanted actionable insights into customer behaviour and preferences which could help optimise future operations.
The Challenge
Tight Timeline
The project had a stringent timeline due to MOVON’s intended launch date, requiring efficient project management to meet deadlines.
App Store Approval
Ensuring the app design and functionality meets the standards set by all major app stores, including Apple’s App Store, Google Play Store, and Huawei App Gallery, was a critical challenge.
Our Approach
3.App DevelopmentBased on a confirmed wireframe design, our mobile app development team took over. Leveraging the flexible Flutter framework, our developers took a bulk of the time to code the application while ensuring the program seamlessly integrated with the client’s pre-existing API.4. User Acceptance Testing (UAT)To guarantee the highest quality, a rigorous UAT process was implemented, pushing the app to its limits and identifying and resolving any issues or bugs to guarantee a flawless user experience before MOVON’s launch date.
5. DeploymentFollowing extensive testing and refinement, the app was successfully launched on all three major app distribution platforms: Apple’s App Store, Google Play Store, and Huawei App Gallery, ensuring maximum accessibility to a wide audience of users.
The Result
- Strong Customer Service: The app provided a direct channel between customers and MOVON’s services, helping them to start off strong from launch day and optimised brand acceptance.
- App Store Listings: MOVON Go was listed and approved on all three targeted app stores, ensuring maximum accessibility to customers.
- Data Insights: The MOVON team were able to easily make tweaks in their work flow and process based on customer feedback and data provided through the app.
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