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Hiring Web Developer in Malaysia: Freelancer vs. Agencies

hiring web developer expert

Any web designer Malaysia should create appealing websites that also focus on driving traffic, generating leads, and converting leads into paying customers. Web design services appreciate that websites take on many shapes and forms. 

You have two main options when hiring a web developer in Malaysia: freelancers or agencies. Both have their pros and cons, so it helps to decide which one is right for your project.

Never be in a hurry when hiring web design services in Malaysia. Take time to evaluate your needs and compare different service providers. Research the benefits of engaging a website design company when you can always do it with freelancers. Such a critical decision will have a direct impact on the growth and development of your business.

In this post, we’ll go over the pros and cons of hiring freelancers vs. agencies for website design Malaysia. But before we do, let’s inspect the processes that go into web design and dev.

Steps of Malaysia Web Design and Development

The web design and development process typically involves the following steps:

1. Defining the scope of work

2. Business analysis

3. Competitor analysis

4. Creating wireframes or prototypes

5. Website interface design

6. Developing the website backend

7. Developing the website frontend

8. Testing and launching the website

9. Maintenance and updates

As you can see, there are many steps involved in designing and developing a website. Depending on the size of your project, it may take weeks or even months to complete. Hiring web design agencies expedites the process because they have a team of designers and developers working on your project concurrently. 

In contrast, working with freelancers means that you’ll have to wait for each task to be completed before moving on to the next one. Coordinating everyone can be a challenge if you’re working with multiple freelancers.

What else do you need to know before hiring web design services in Malaysia? Well, let’s go over some pros and cons of hiring web developer agencies vs. freelancers.

Freelance Web Designer Malaysia

Freelance web developers are independent contractors who typically work remotely. They don’t have any affiliation with a particular company. When you hire a freelancer, you’re essentially hiring an individual to work on your project.

Pros of Hiring Freelance Web Developers

Working  with freelance web design services has a few advantages, such as:

1. They’re usually more affordable than web design agencies.

Freelance web designers typically charge by the hour or by the project. This pricing model gives you more control over your budget. You can either save money by hiring a less experienced freelancer or get more bang for your buck by opting for a more seasoned professional.

2. They’re more flexible and can work around your schedule.

Freelancers typically have more flexible schedules than web design agencies as they don’t have to juggle multiple projects concurrently. Thus, they can start working on your project sooner.

3. You can hand-pick the perfect team for your project.

You’re usually stuck with the team an agency assigns to your project. However, you can hand-pick the perfect team for your project when working with freelancers. It allows you to assemble a group of professionals with the ideal skill set and experience for your project.

Despite its advantages, freelance Malaysia web design may not be ideal for you if: 

1. You need a complex website developed.

2. You need to launch your website quickly.

3. You’re not comfortable managing the project yourself.

4. You need ongoing maintenance and support after launching your website.

Why? Well, hiring a freelance web designer in Malaysia comes with some disadvantages.

Cons of Hiring Freelance Web Developers

The disadvantages of working with freelance web developers include:

1. They may not be available when you need them.

Freelancers focus on a few high-paying projects at a time. They’re usually not available to take on new work when they’re working on a project. Working with freelancers may not be the best option if you need to launch your website quickly.

2. They may not have the capacity to take on large projects.

Complex websites usually require a team of designers and developers to work on the project concurrently. Most freelancers work alone and may not have the capacity to take on large projects.

3. You may have difficulty managing the project.

You’ll need multiple freelancers to handle varying aspects of your web design. Not many web developers can effectively handle website interface design and web page design simultaneously. Thus, you’ll need to manage multiple freelancers working on different aspects of your project. Project management is always challenging and time-consuming. 

4. They may not be as invested in your project.

Some freelancers may feel less responsibility or commitment to your project since they’re not employees of your company. They may also have trouble understanding your vision for the project, as they’re not familiar with your brand.

5. They may not be able to provide ongoing support.

You may find it challenging to get in touch with your freelancer after launching the project. Freelancers typically move on to new projects after completing one.

Malaysia Web Design Agency

Web design agencies are companies that offer web design services to clients. Their services include website planning, web page design, web development, and website maintenance. So, what’s the best practice among reputable web design agencies in Malaysia?

The Advantages of Working with a Web Design Agency

1. You’ll have a dedicated team working on your project.

When you work with an agency, you’ll have a dedicated team of professionals working on your web design project. The team usually consists of designers, developers, and project managers. It allows for a more efficient workflow as the team can work on different aspects of the project concurrently.

2. You’ll have a single point of contact.

When you work with an agency, you’ll have a single point of contact throughout the project. The project manager will be your main point of contact and will liaise with the other team members on your behalf.

3. You can launch your website quickly.

Agencies usually have a team of designers and developers working on multiple projects concurrently. They can assign more resources to your project to help you launch your website quickly.

4. They’re usually available for maintenance and support after launching the website.

Agencies typically provide maintenance and support services to their clients even after launching the website. It’s because they want to maintain a good relationship with their clients.

5. You’ll get more value for your money.

Agencies usually offer a higher level of service than freelancers. They have the resources and skilled labor to take on complex projects. And since they work with multiple clients, they can offer their services at a lower cost.

6. You can check their portfolios.

Agencies usually have a portfolio of their previous projects on their website. You can use the portfolio to evaluate the quality of their work and see if they’re a good fit for your project.

7. You’ll get comprehensive services.

Agencies offer a wide range of services, from web design to digital marketing. It’s convenient as you can get all the services you need from a single provider. Project deliverables are also usually included in their services.

8. They’re familiar with the latest trends and technologies.

Agencies usually have a team of professionals familiar with the latest trends and technologies. They can advise you on the best course of action for your project.

9. You can build a long-term relationship with them.

If you’re happy with their work, you can build a long-term relationship with the agency. You can use their services for future projects as well.

10. They usually have a network of professionals.

Agencies usually have a network of other professionals, such as copywriters, photographers, and marketers. They can help you with your project if you need their services.

The Disadvantages of Working with a Web Design Agency

1. Agencies cost more than freelancers.
The fees charged by agencies are usually higher than those of freelancers. It’s because they have a team of professionals working on your project, offering a higher level of service.


2. You may not get the level of personalization you want.
As agencies work with multiple clients, they may not be able to offer the same level of personalization as a freelancer. Moreover, you may end up compromising on your project if the team doesn’t share your vision.

Flow Digital: Hybrid Malaysian Web Design Agency

Freelancers have advantages you wouldn’t want to miss out on, but the convenience of agency project management is important too. You don’t have to choose between two extremes when you can pick and choose what works for you with a hybrid agency like Flow Digital.

What Is a Hybrid Web Design Agency?

A hybrid agency is the best of both worlds: an agency that provides the convenience of project management while still allowing you to select your ideal freelancer team.


Flow Digital is a hybrid Malaysia web design agency that provides a wide range of services, from web design to digital marketing. We have a team of professionals familiar with the latest trends and technologies.  And we can offer our services at a lower cost because we work with multiple clients.


We’re a talent agency connecting talent and businesses.

What Are the Benefits of Working with a Hybrid Agency?

Some of the many benefits of working with a hybrid agency include:

1. You’ll get more value for your money.

A hybrid agency can offer its services at a lower cost than a traditional agency while maintaining a high-quality standard. How? Well, by coupling the customization of freelance services with an agency’s project management and talent pool.

2. Free project management tool: Flowspace.me 

We use our project management tool called Flowspace. This tool helps businesses manage their projects and freelancers in one place, and you can track deadlines, progress, payments, and more with ease.

3. You have more control over your project.

As the client, you have more control over your project when you work with a hybrid agency. You can handpick your dream team of freelancers and work with them to bring your vision to life.

4. You’re sure the project will be successfully delivered.

You don’t get to directly communicate with the freelancers you pick after checking their stats. We handle the risk of rogue freelancers not meeting deadlines or delivering poor-quality work. You’re guaranteed to receive a high-quality project that’s delivered on time.

5. You can still get personalized service.

Even though you’re not working with a single freelancer, you can still get personalized service from a hybrid agency. We’ll assign a dedicated project manager to your project who will be your point of contact. They’ll get to know your business and understand your needs to provide the best possible service.

Final Thoughts

A web design agency can offer lots of advantages, but don’t forget about the benefits of working with freelancers. If you’re looking for the best of both worlds, consider a hybrid agency like Flow Digital.

We can provide you with the convenience of project management while still allowing you to select your ideal freelancer team. Contact us today to discuss your project needs!

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